ACE – Our Place: Dusty Forge & Caer Heritage and Learning Centre
Christmas Closure 2025
ACE will close both Our Place: Dusty Forge and Caer Heritage and Learning Centre from 4.00pm on Tuesday 23rd December and will reopen on Monday 5th January 2026.
We wish everyone a Merry Christmas and a Happy New Year.
We are offering an extended Crisis Hour on Tuesday 23rd Dec, between 9.00am to 3.00pm, for emergency fuel and food vouchers, and to coincide with the last local Foodbank distribution in Cathays before Christmas. The last Foodbank distribution in Ely is Monday 22nd Dec. (See Cardiff Foodbank information below.)
Crisis Hour will re-open Monday 5th Jan 10am, and will resume the following week on Mondays, Tuesdays, Wednesdays and Fridays.
For those needing help with energy, we will need to see a picture of the remaining balance on your meter in order to process claims. Bring this picture – as claims cannot be processed without it.
ACE Health & Wellbeing services will be unavailable from 4pm on Tuesday 23rd December until Monday 5th January.
If you are looking for advice or support in relation to your health or mental wellbeing, please contact your GP or the 111 service. In case of an emergency please call 999.
More information about the 111 Urgent (Out of Hours) Service can be found here: https://cavuhb.nhs.wales/our-services/urgent-out-of-hours-service/
You can also contact a mental health helpline to get support from a mental health charity, such as the Samaritans – 116 123 (free 24-hour helpline), or the Mind Infoline – 0300 123 3393 or , text 86463 (Monday – Friday, 9am-6pm).
Information on other mental health helpline numbers can be found here: https://www.cavamh.org.uk/urgent-help/
Cardiff Foodbank Sessions
For support during our Christmas shutdown period, including Foodbank assessments, call the Cardiff Council Money Advice Service 029 2087 1071 or your local Cardiff Council Community Hub. More information is available at www.cardiffmoneyadvice.co.uk.
Foodbank sessions which are open over the Christmas period (they are also on the website https://cardiff.foodbank.org.uk/christmas-opening-202526 ):
Monday 22nd December 2025
Ely – Open | 1pm – 3pm
St Mellons – Open | 1pm – 3pm
Tuesday 23rd December
Cathays – Open | 1pm – 3pm
Wednesday 24th December
Llanedeyrn – Open | 1pm – 3pm
Splott – Closed
Tongwynlais – Closed
Thursday 25th December
Central – Closed
Ely – Closed
Splott – Closed
Friday 26th December
Llanedeyrn – Closed
Grangetown – Closed
Saturday 27th December
Cathays – Open | 11am – 1pm
Monday 29th December
Ely – Open | 1pm – 3pm
St Mellons – Closed
Tuesday 30th December
Cathays – Open | 1pm – 3pm
Wednesday 31st December
Llanedeyrn – Closed
Splott – Closed
Tongwynlais – Closed
Thursday 1st January 2026
Central – Closed
Ely – Closed
Splott – Closed
Friday 2nd January
Llanedeyrn – Open | 1pm – 3pm
Grangetown – Closed
Saturday 3rd January
Cathays – Open | 11am – 1pm
Addresses
Central | City Church, Lower Cathedral Road (side entrance), CF11 9AD
Ely | Church of the Resurrection, Ty Coch Road (side entrance), Ely, CF5 4HX
Splott | St Saviour’s Church, Splott Road, CF24 2BW
Llanedeyrn | St Philip Evans Church, Llanedeyrn Drive, Llanedeyrn, CF23 9UL
Grangetown | Baptist Church, Clive Street, CF11 7HP
Cathays | Woodville Christian Centre, Crwys Road, CF24 4ND
Tongwynlais | Ainon Baptist Church, Market Street, Tongwynlais, CF15 7LG
St Mellons | Church of the Resurrection, 4 Crickhowell Road, CF3 0EH
